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Privacy

  1. What does the Privacy cover?

    • This notice describes how Fyndit Ltd will make use of your data when you access pretsells.com, participate in the promotional prize draws (the “Prize Draws”) offered on the Pretsells website, sign-up for emails or text messages, or contact us. Fyndit Ltd are the controllers for the personal data we collect in this context.​

    • This notice also describes your data protection rights, including a right to object to some of the processing that Pretsells carries out for the Pretsells website. More information about your rights, and how to exercise them, is set out in the “What rights do I have?” section.

  2. WHAT INFORMATION DO WE COLLECT?

    • We collect and process personal data about you when you interact with us or the Pretsells website, and when you participate in the Prize Draws. This includes:​

      • ​Where you set up an account, sign-up for emails or text messages, or complete a transaction:​

        • name;​

        • contact information, such as postal address, email address, and telephone number;

        • your payment and delivery details for any purchase, including billing addresses and payment card details (note that your payment card details are processed by our third-party payment vendor);

      • Where you interact with our Pretsells website or communications:

        • ​your marketing preferences, including any consents you have given us (where applicable);

        • information related to the browser or device you use to access our Pretsells website;

      • Where you voluntarily participate in any surveys:

        • ​survey information such as shopping habits, age, gender, income, or other survey data you may choose to provide us if you participate;

      • Where you win a Prize Draw:

        • ​any personal data necessary to grant the prize (e.g., information included in any tax or ownership transfer documents or as part of necessary background checks);

        • photographs, video recordings, and information when you choose to provide that information.

  3. HOW DO WE USE THIS INFORMATION, AND WHAT IS THE LEGAL BASIS FOR THIS USE?

    • At a high level, personal data may be shared with third party service providers, who will process it on behalf of Pretsells for various operational purposes (such as website hosting, maintenance, card processing services, email communication services, and the like). We may also share information with third parties to provide and personalize our communications about the Pretsells website and to measure the effectiveness of those communications.​

    • Personal data of winners may be shared for purposes of fulfilling the prize, including as part of a necessary background check or as part of preparing any required ownership documents. With permission, personal data for winners may also be shared publicly on the Pretsells website or other outlets, for the purposes of publicising who won the Prize Draws, including names, photographs, and videos.

    • More specifically, we process and share personal data related to the Pretsells website for the following purposes and legal bases:

      • ​To fulfil a contract or take steps linked to a contract. Where you enter a Prize Draw, we will use your information:

        • to verify your identity;

        • to take payments;

        • to communicate with you, including sending you automated service messages;

        • to provide customer service;

        • to draw the winners; and

        • to arrange the delivery or other provision of prizes for the winners of the draw.

      • As required by Fyndit to conduct our business and pursue our legitimate interests, we will use your information:

        • to provide products and services you have requested;

        • to help us monitor, improve, and protect our products, content, services, and the Pretsells website, both online and offline;

        • to investigate and respond to any complaints received from you or from others, about the Pretsells website or our products or services;

        • where you have transacted with us, to send you direct marketing (e.g. email or text message) in relation to our current activities, future events and Prize Draws. You can opt out of this marketing (i) at the time of the collection of your details, (ii) by using the links within the marketing communications or (iii) by contacting us;

        • to personalise the Pretsells website, our products or services for you;

        • to provide targeted advertising on the Pretsells website, selected partner sites and social networks;

        • to process payment card details, payments and check the validity of the sort code, account number and card number you submit in order to prevent fraud (which is processed by our third party payment vendor);

        • to prevent, investigate and/or report fraud, terrorism, misrepresentation, security incidents or crime, in accordance with applicable law;

        • to provide the prize to winners;

        • in connection with legal claims, compliance, regulatory, and investigative purposes as necessary (including disclosure of such information in connection with legal process or litigation);

        • to invite individuals to take part in market research; and

        • in connection with those cookies and similar technologies that are strictly necessary to make the Pretsells website function (which cookies we place in accordance with our Cookies Notice and the information provided to you when those technologies are used).

      • Where you give us consent, we will use your information:

        • where you have signed up to our mailing list, to send you direct marketing in relation to Pretsells products and services, including emails and/or text messages;

        • in connection with surveys, where you choose to participate in those surveys and choose to provide us any information;

        • in connection with cookies and similar technologies that are not strictly necessary for Pretsells website to function, which technologies we may use to collect or receive information from your websites and elsewhere on the Internet and use that information to provide measurement services and target ads about Pretsells (as further described in our Cookies Notice) and the information provided to you when those technologies are used;

        • in connection with photographs, video recordings and information about you if you win a Prize Draw and choose to provide that information; and

        • to use on other occasions the data for the purpose that we explain at that time we seek your consent.

  4. WHAT RIGHTS DO I HAVE?

    • You have the right to ask us for a copy of your personal data; to correct, delete or restrict (stop any active) processing of your personal data; and to obtain the personal data you provide to us for a contract or with your consent in a structured, machine readable format, and to ask us to share (port) this data to another controller.

    • In addition, you can object to the processing of your personal data in some circumstances (in particular, where we do not have to process the data to meet a contractual or other legal requirement, or where we are using the data for direct marketing).

    • These rights may be limited, for example if fulfilling your request would reveal personal data about another person, or if you ask us to delete information which we are required by law to keep or have compelling legitimate interests in keeping.

    • To exercise any of these rights, you can get in touch with us using the details set out below. If you have unresolved concerns, you have the right to complain to an EU data protection authority where you live, work or where you believe a breach may have occurred. This likely to be the Information Commissioner’s Office in the UK.

  5. HOW DO I GET IN TOUCH WITH YOU?

  6. HOW LONG WILL YOU RETAIN MY DATA?

    • Where we process Pretsells account data, we do this for as long as you are an active user of Pretsells website and for 6 years after this.

    • Where we process personal data for marketing purposes or with your consent, we process the data until you ask us to stop and for a short period after this (to allow us to implement your requests). We also keep a record of the fact that you have asked us not to send you direct marketing or to process your data indefinitely so that we can respect your request in future.

    • Where we process personal data in connection with processing your contest entry, we keep the data for up to 6 years from your last interaction with us.

     

  7. WHAT ABOUT COOKIES?

    • We and/or other companies use cookies and other tracking technologies on our website. A cookie is an identifier (a small file of letters and numbers) that is sent to your web browser. Cookies are widely used to make websites work, or work more efficiently, as well as to provide information to the website owner or others. Some are session temporary 'session' cookies that remain in the cookie file of your browser only until your browser is closed. Whereas persistent cookies stay for longer (depending on the lifetime of the specific cookie).

     

  8. DO WE SEND YOUR INFORMATION OUTSIDE THE EUROPEAN UNION?

    • ​Your personal information which we collect is stored within the EU and is not transferred to any third countries except as follows.​

    • Your personal information may be transferred to the US by the following companies certified under the EU-US Privacy Shield Framework, which provides certain safeguards for your personal information: Google (analytics), Facebook (advertising), Mailchimp and Mandrill (email delivery).​​

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